Scope
These terms govern the use of Receiptter by businesses (“you”). Receiptter is a business-to-business service and is not offered to consumers as customers. Shoppers who tap a tag do not enter into a contract with us.
Your account
You must give accurate details, keep passwords, recovery codes and API keys confidential, and tell us promptly about unauthorised use. You are responsible for activity under your account, including by the staff you invite and the roles you give them.
The service
Receiptter receives sale data from your systems, makes it available to the customer who taps the tag on the related till, and shows the buttons you configure. We may improve and change features; we will not remove a core feature you pay for without 30 days' notice.
Fiscal receipts
A Receiptter receipt is an informational copy. It does not replace the fiscal receipt your fiscal device must issue. You are responsible for meeting the fiscal, tax and consumer rules that apply to you, including whether you may skip printing.
Your obligations
- Send only data needed for the receipt. Never send card numbers, CVV or authentication data.
- Have a lawful basis for the data you send and inform your customers, for example with a sign at the till that links to /shoppers.
- Show the Google review button to all customers alike, and follow the rules of the platforms you link to.
- Do not use the service to send spam, unlawful content or to interfere with its security.
Trial and billing
New accounts get a 30-day free trial without a payment method. After the trial, paid plans are billed monthly or yearly in advance in euro, plus VAT where applicable. Prices may change with 30 days' notice before your next period. If no plan is chosen, tags keep working for 7 days after the trial and then pause until you choose one; your data stays available.
Tags
Tags you buy from us become your property on delivery. Activation codes are secret; keep them until a tag is activated. Report lost tags in the dashboard so they stop working.
Data
You own your data. We process receipt data as your processor under the Data processing agreement, which forms part of these terms. You can export your data at any time from Settings while your account is active or cancelled and not yet deleted.
If you use a till station with reading from photos switched on and leave "Help improve reading" on, we keep the text of receipts whose item lines were proven correct (they add up to the fiscal total), together with those lines, to improve and train our own receipt reader. We never keep the photo for this, and receipts hold no data about your customers. Switching the option off deletes what was kept for your account.
Availability
We aim for high availability but do not guarantee uninterrupted service unless agreed in writing. If receipts cannot be delivered, your fiscal paper receipt remains available to your customer.
Liability
Neither party is liable for indirect or consequential losses. Our total liability in any 12 months is limited to the fees you paid in that period. These limits do not apply to intent, gross negligence, or where the law does not allow them.
Ending the contract
You can cancel at any time in Settings. Tags, API keys, print agents and terminal connections stop at once; for 30 days you can still export your data or undo the cancellation, after which all data is deleted, except where the law requires us to keep it. A paid plan is not refunded for the remaining period. We may suspend accounts that break these terms or threaten the security of the service, with notice where possible.
Law and courts
Bulgarian law applies. Courts in Sofia have jurisdiction, unless mandatory law says otherwise.